Cancellation and Refund Policy
Center for Neuromuscular Massage Therapy, Inc. has a 12-hour cancellation policy.
This means as a patient or client, we request that you notify the clinic twelve hours in advance if you are unable to keep your scheduled appointment.
Your therapist sets aside time for you, and does not get paid if you do not either keep your appointment, cancel, or pay the late cancellation fee.
We certainly understand that situations can arise over which you have no control. However, if appointments are missed without notice, more than once, you will be charged a cancellation fee of $35.
Your insurance company will not pay this fee.
This fee is your responsibility, and will be billed directly to you.
Thank you for your consideration of our time, and of other clients who would benefit from that time.
To sign and submit a copy of this policy to our office, please click here to download and print.
All sales are final. Gift certificates are non refundable/returnable.